We cover most of Gilmer and some parts of Fannin county Georgia. Please send us an email if you'd like us to verify that you are within our pick up routes.

Yes, you may pay for garbage pickup using a credit or debit card. We'll automatically charge your card each month based on the rate plan you select.

You can either log into our website or email us and we'll send you a link to make your payment online.

We prefer you setup your credit or debit card for automatic monthly billing. That saves us both time.
But we also accept:
Checks
Cash
Zelle
Cash App
Venmo
And Cryptocurrencies like Bitcoin and Cardano

If you don't see your payment option listed, give us a call and we'll see what we can do to accept your form of payment or even a barter!

Please make checks payable to:

Reynolds Brothers

and mail your payments to:
Reynolds Brothers
96 Craig ST
Suite 112404
Ellijay, GA 30540

No. Our service is month-to-month and you may cancel at anytime. We do bill in full-month increments, so if you cancel after we charge your card for the current month, we will provide service for the remainder of your subscription. Refunds are not provided.

Yes! We offer a 5% discount to anyone who is military, police, fire, or EMS. Please contact us so we can verify your status.
(discount is not allowed on the Silver Plan)

Yes! We only accept garbage that has been placed in bags. Loose items will not be picked up.

If an animal has torn the bags, it is at the discretion of our drivers to decide if they have the time to bag your trash for you.

If this happens on a regular basis, please consider buying a bear-proof trash can. Thank you for your help!

We want to be fair and won't nickel and dime you. But the landfill does charge us extra for more bags and there is an increase in fuel costs.

Each time you have more than the allowed bags, our driver makes a note of it.

If we notice the increase in bags happens regularly, then we may ask you to upgrade to a rate plan that covers the correct number of bags you actually have each week.

For cabin rentals, we have to be pretty strict about bag count. So there is a $3.00 fee for each bag over your limit.

This depends on which route your address is located. We pick up Monday through Friday.
When you sign up, we'll determine which route you'll be on. We'll then let you know which day of the week your pick ups will be.

Our drivers start at 6am. So please ensure your trash is available before then.
We also have multiple trucks and drivers, so the full pickup window is 6am to 9pm.
It's rare that we'll arrive at your property after 7pm. But due to severe weather and other unforeseen delays, we may need to arrive as late as 9pm.

No. Our goal is to keep our pricing as low as possible and still feed our families.
Since our drivers pickup the bags by hand, we don't require that every trash cart be the same.

If you live in an area with bears, we strongly recommend you either buy a bear-resistant trash cart or you build some type of cage to store your trash cans.

These items are not allowed in your weekly pickup service:
Aerosol cans
All liquids
Animals
Antifreeze
Appliances
Asbestos
Barrels
Batteries
Chemical products
Computers
Contaminated oils (mixed with solvents, gasoline, etc.)
Dirt
Fluorescent tubes
Hazardous waste
Herbicides and pesticides
Industrial waste
Lubricating/hydraulic oil
Medical waste
Microwaves
Monitors
Motor oil
Oil filters
Other flammable liquids
Paint (except dried latex paint cans, no liquids)
Petroleum-contaminated soil/lead paint chips
Propane tanks
Radioactive material
Railroad ties
Solvents
Televisions
Tires
Transmission oil
Yard Waste
Concrete Bricks
Demolition material

Heavy/Bulky materials such as drywall, concrete, tile, construction materials, bricks, dirt, tree limbs, lumber, sofas, major appliances, or rocks are not accepted for your weekly pickup.
Call us for a bulk pickup quote. (706) 707-8727

It is our mission to provide you with the best possible service. If we made a mistake, and you feel you need to cancel, please call us and let us make it right.
If you feel you really need to cancel, then call us and we can pause or cancel your service.

But please let us try to make it right so we can make you happy.

Yes. We will pick up small amounts of cardboard, as long as all boxes are broken down and flat.